This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of BENGALI BIBAHO website/apps.

Please read the following terms and conditions very carefully before using the website/apps. Accessing, browsing or otherwise using the website/apps implies your agreement to be bound by all these terms and conditions ("agreement"). Do not create your profile if you do not want to be bound by the Terms and Conditions. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

BENGALI BIBAHO is an online Matrimonial portal. It is endeavouring constantly to provide you with matrimonial services. We are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarily. By accessing /using the website/apps and/or by providing your information, you consent to the collection, use, share, store and process the info you disclose on the website/apps in accordance with this Privacy Policy. If you do not agree for use of your information, please do not use or access this website/apps.

Your access to and use of the BENGALI BIBAHO Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE BENGALI BIBAHO SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, BENGALI BIBAHO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. BENGALI BIBAHO does not warrant that the Website/App, its servers, or e-mail sent from BENGALI BIBAHO are free of viruses or other harmful components. BENGALI BIBAHO will not be liable for any damages of any kind arising from the use of this Bengali Bibaho Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

BENGALI BIBAHO does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using BENGALI BIBAHO services (both paid and free).

Notwithstanding anything contrary contained anywhere, under no circumstances, BENGALI BIBAHO shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by BENGALI BIBAHO/payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by you or on your behalf;

iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from BENGALI BIBAHO);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cyber crime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website/apps.

ix. BENGALI BIBAHO shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

You expressly agree that your use of this Website/App is at your sole risk.

We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app.

Terms & Condition in Details: 

Your usage of the services of this website/apps is purely voluntary and you agree to be bound by these terms and conditions in the event you decide to use our services.

To access website/apps you require internet and / or data connection and standard charges of your service provider shall apply.

To use the services you have to be minimum 18 years old if you are female and minimum of 21 years of age if you are a male.

The services being offered are only for marriages between male and female sexes. Our services are not extended to same sex couples and /or marriages.

This is not a dating website/apps and you may refrain from using this website/apps and any of its services in the event you feel that you would wish to use the website/apps for dating purposes.

To activate and open your profile you have to provide a profile picture. Profiles without profile pictures shall not go live irrespective of the payment being made and / or other particulars being provided.

A scanned copy of a valid photo identity proof and address proof should be uploaded at the time of Registration.

Profile pictures which in the reasonable opinion of BENGALI BIBAHO is fake and / or illegal and / or not clearly visible and / or contains any obstructions which do not show your face properly and / or is in violation of any third party intellectual proprietary rights shall be deleted by BENGALI BIBAHO without any further reference and such profiles shall be inactive till such time a proper photograph is uploaded.

A valid email address and a valid mobile phone number is required for activation of the profile. An One time Password “OTP” shall be sent to the said email id and mobile phone and such OTP is required to activate your profile.

The profile can be opened by you and /or your parents and / or relative and /or friend and irrespective of the fact who creates your profile it shall always be deemed that the profile has been created with the consent of the person for whom such profile has been created.

Multiple profiles of one individual is not permissible. BENGALI BIBAHO shall delete all subsequent profiles.

To avail the paid services you shall have to make payment through a Payment Gateway and / or by Cash and / or Debit or Credit Card, Cheque, NEFT, Bank Deposit, UPI payment and / or any other mode of payment vide the means and methods as may be provided therein. However, payment mode shall vary between offline and online users.

Activation of a paid membership plan is subject to the clearance of the payment instrument and/or mode of payment. Paid membership plans will get active only after the realization of the payment by BENGALI BIBAHO office.

We shall not be responsible under any circumstances for failure of making payment through the Payment Gateway for whatever reasons whatsoever.

A trust score as defined herein above may be provided against your profile. The trust score would depend on the documents submitted by you during the process of registration.

You would be receiving emails and text messages in the email and mobile phone number provided by you pertaining to your profile and / or services.

You shall be contacted time to time and/or you may contact our sales representatives at the number provided in our website/apps. During such conversations any promise made by the sales representatives to you which is beyond the scope of services in your scheme and/or not mention in the website/apps shall not be considered as valid commitment as far as BENGALI BIBAHO concerned. You shall always refer to the website/apps for the on-going scheme and/or the services associated with the schemes.

You shall not make any payment/transfer any amount to the personal bank accounts of any BENGALI BIBAHO office employees. All payments shall be made only to BENGALI BIBAHO account. However in any such instance where you have made any payment / transferred any amount in the bank accounts of any BENGALI BIBAHO office employees, BENGALI BIBAHO is not accountable for refunding any such personal monetary transactions taking place between you and the employee and / or fulfilling any commitments made during such transactions which is beyond scope of services in your scheme/ membership plan and not mentioned in the website/apps. BENGALI BIBAHO does not consider a commitment/promise as valid which is beyond the scope of services in your scheme/ membership plan and not mentioned in the website/apps. All services are provided strictly according to the features mentioned against the respective membership plan on the website/apps or service terms and conditions. Always refer to the website/apps for the on-going offers and/or the services/membership plan features associated with the membership plans.

In the event your number is Registered with the National Do Not Disturb Register then you shall not be able to avail our service.

Change in information provided in the Mandatory Fields shall only be effective upon re – submission of supporting and necessary documents.

Charges for availing our services once paid cannot be refunded under any circumstances whatsoever.

You will not send or otherwise post unauthorized commercial communications (such as spam) on the said website/apps and / or during the usage of any of our services.

You will not upload viruses or other malicious code.

You will not solicit login information or access an account belonging to someone else.

You will not bully, intimidate, or harass any user.

You will not post content that: is hateful, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.

You will not use to do anything unlawful, misleading, malicious, or discriminatory.

We respect other people's rights, and expect you to do the same.

You will not post content or take any action on that infringes or violates someone else's rights or otherwise violates the law.

We can remove any content or information you post on if we believe that it violates this Statement.

If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.

If you collect information from users, you will: obtain their consent, make it clear you (and not are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.

You will not post anyone's identification documents or sensitive financial information on

You will not tag users or send email invitations to non-users without their consent.

If BENGALI BIBAHO reasonably believes that an account and Password is being used / misused in any manner, BENGALI BIBAHO shall reserve the right to cancel access rights immediately without notice, and block access to all users from that IP address.

Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify BENGALI BIBAHO immediately of any unauthorized use of your account or any other breach of security. BENGALI BIBAHO will not be liable for any loss that you may incur as a result of someone else using your password or account. However, you could be held liable for losses incurred by BENGALI BIBAHO or another party due to someone else using your account or password.

Acceptance of Terms & Conditions: 

By using BENGALI BIBAHO’s website/apps and services, you signify your acceptance of this Terms & Conditions. If you do not agree or are not comfortable with any term described in this Term & Conditions, your only remedy is to discontinue use of BENGALI BIBAHO’s website/apps and services. We reserve the right, to modify this Terns & Conditions at any time.

Termination of Account: 

BENGALI BIBAHO reserves its right to refuse service, restrict, suspend, terminate your account; (Terminate this Agreement; Terminate or suspend your access to the BENGALI BIBAHO website/apps; Refuse, move or remove for any reason any Content / Image that you submit on or through the Services; Refuse, move, or remove any Content / Image that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of the Services) at any time and, remove or edit contents or cancel orders (entered by you) in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use the BENGALI BIBAHO’s website/apps will immediately cease.

Through the BENGALI BIBAHO website/apps all members have been given the option to deactivate/delete their own matrimony profiles through their own profile login. If the member has an active free/paid membership plan then all plan features would be revoked after deactivating/deleting their profile. Once the profile is deleted/deactivated by a member, BENGALI BIBAHO won't be able to compensate the member with any of the used/unused paid/free membership features or a refund. Once a matrimony profile is deleted permanently, all profile related information (including all personal details, profile ID, payment, membership plan, interaction history related data and information etc.) gets removed from the database permanently and any profile related information cannot be retrieved or restored. Members are requested to take a due care before (accidentally or wilfully) deleting their own matrimony profile permanently.

Right to Remove Inappropriate Messages: 

BENGALI BIBAHO reserve the right to remove any messages we deem to be inappropriate, i.e, racist, sexist or threatening. Messages using inappropriate language will also be removed. We do not wish to be censors, but our forums must remain civilized and respect the rights of others.


Any feedback you provide to BENGALI BIBAHO shall be deemed to be non-confidential. BENGALI BIBAHO shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) BENGALI BIBAHO member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from BENGALI BIBAHO for the feedback under any circumstances.

Help Line / Customer Service:

In the event you come across any concerns in our service, then please be free to contact us:

Email ID :
Contact No : +91-7477518721
Address: Premises No – 295, Kanainatsal North, Purba Bardhaman, West Bengal. PIN Code- 713103

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